Director of Marketing and Innovation, as well as Marketing Partner of National Homes, Deena Pantalone believes that a top-performing agent is comfortable talking to people from all walks of life. He should also possess a deep understanding of the area in which they operate. not to mention, an excellent realtor must have a strong sales history to back up his claims.
Remember, no two agents are the same. But a good agent will adapt their approach to fit the unique needs of every client.
Here are the top qualities a realtor should possess:
- They’re open to communication.
As a seller or a buyer, it can become a bit too overwhelming dealing with an agent who doesn’t know how to properly communicate. The real estate industry is constantly changing, which means you must opt for an agent who constantly keeps you in the loop about your current buying or listing situation.
Failing to do so will likely have you waste precious time on opportunities. Experts say that poor communication is often the biggest frustrations for buyers and sellers. It’s important to relay even what seems like insignificant information to an agent.
For someone selling a property, it’s crucial to find an agent who’s proactively calling potential buyers. They should also get in touch with existing customers and constantly chasing new leads. In other words, your agent should remain well-informed throughout the entire process.
Most good agents should tell you to be wary of an agent who talks too much. A good one will always give you the chance to talk, even if he has so much to say.
Hatch says that, if you can’t get a word in when communicating with your agent, then you’ve got a problem. Each client is unique, which means that some may communicate via email while some prefer a quick text message and others want a phone call.
Either way, a good agent should use your preferred method of communication. It’s important for you to not feel ignored by silence, nor pressured by the constant need of communication.
- They’re client-motivated.
Your satisfaction and happiness should always be his driving force. This means that if you get a good deal, he should also feel like he scored a good deal.
It’s important to choose an agent who puts his vendor on top of his priority list. Because the process can become too stressful, you need to work with someone who can make you feel happy and supported.
- They are very familiar with the local area.
It’s important to keep in mind that you’re not just being sold a home. The agent is also selling the life that comes with it. Don’t hesitate to ask your prospective agents a handful of questions that would answer everything that’s been troubling you.
- They respect your time frame.
Understanding and acting upon urgency are essential in ever realtor and client relationship. The agent should know if you’re in a hurry to buy or sell. If the timeframe isn’t a concern, then he should continue shopping around and advise his client to look out for a better deal.
Furthermore, an honest and reputable agent isn’t afraid of providing you with a list of their previous clients. Deena Pantalone believes that it is completely reasonable to ask them for testimonials or statements from their last clients. Be sure they’re not selected based on the tone of their reviews. A good realtor will give you an honest list, may it be a mix of good and bad statements.